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If a cardholder has registered an account online (see How to Create a New Cardholder User Account), then Administrators can find the username for any given cardholder in their organization.

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How to find a cardholder’s username

1
Log in to dashboard.pexcard.com
2
Click the “Team Members” tab
3
Locate the cardholder’s name
  • Or use the “find in this table” or filters to narrow the list to find the cardholder
4
Click the cardholder’s name
5
The cardholder’s username is shown on their profile details
Note:If a username is not listed, the cardholder will need to register their card in order to create their username and login credentials. A cardholder may only register their card once.

Refer to HOW TO CREATE A NEW CARDHOLDER USER ACCOUNT

Last modified on April 22, 2026