Card Statuses: Inactive, Active, Blocked, and Closed on All Programs

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Overview of card statuses

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”Open” cards

1. Inactive — All new PEX Cards are “Inactive”, which means that they cannot be used
   • New cardholders are instructed to call their business administrator to activate the card
   • For more information on card activation, refer to How to Activate a New PEX Card
2. Active — “Active” cards can be used to make purchases if they have a fund balance above $0
   • Cardholders cannot spend without funds on the card
3. Blocked — You may want to temporarily disable a card when a cardholder is on vacation or taking a leave of absence
   • “Blocked” cards cannot be used for purchases
   • The card balance and card settings will be preserved
   • When the cardholder returns, an administrator can change the card status back to Active
   • For more information on blocking cards, refer to How to Block a Card

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”Closed” cards

• For more information, refer to How to Close (Terminate) a Card

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How to see a card’s status

1

Log in to dashboard.pexcard.com

2

Click on the “Cards” tab

3

You can see the card status under the “Status” heading

4

Card status is also shown if you click into a specific card