To enable alerts on your PEX account, please contact PEX Administrator Support with the email addresses for the administrators should receive notifications and the threshold for which alerts should be enabled. Note that this functionality is not available on the admin dashboard and can only be setup by reaching out to PEX Admin Support.
When writing to Admin Support, please provide the following details:
a) the dollar amount threshold that should trigger the alert
b) the email/s of the admin/s that should receive the notification.
Each administrator with the notification enabled will receive an email shortly after the balance has dropped below the specified threshold. Additional alerts will be sent upon changes to the PEX Account Balance, if the balance continues to remain below the threshold.
If your cardholders are interested in receiving reminders when their card balance drops below a certain threshold, please see: Enabling Low Balance Alerts (for Cardholders)
Account Funding
Low Balance Alerts for your PEX Account
Administrators can subscribe to emails with an alert if your PEX Account Balance drops below a certain value. This is useful if you wish to ensure that the balance in your business account remains above a certain value.
Last modified on April 22, 2026