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Note:Administrators may not edit or remove a cardholder’s note. Cardholders may edit or remove their own notes.
Cardholders cannot see notes left by Administrators, unless the Administrator gives permission.

How to add transaction notes

2
Click the “Cards” tab
3
Locate the cardholder’s name (use find in this table or filters if needed)
4
Click on the cardholder’s name
5
Locate the cardholder transaction (review filters if needed) and click on the transaction
6
Click “Add” button beside Notes at the bottom right of the transaction window
7
Type your comments in the Note field
8
Click “Save” button
  • Check the box to make the Note visible to the Cardholder
Last modified on April 22, 2026