How to Link Multiple Administrator or Cardholder Accounts
Setting a Primary Account on Login
How to Enable Multi-factor Authentication (Cardholders) on All Programs
Cancel a pending funding request
How to Change My Cardholder Username
Finding and updating your card billing address
Requesting funds for your card
How to Change My Email Address (Cardholder)
How to Change My Cardholder Password
How to Check My Card Balance on All Programs
How to Download Cardholder Statements
If Your Card is Lost, Stolen, or Damaged
Restrictions on Loading Funds onto the PEX Card
Card Expiration and Renewal
International Use of PEX Cards (for Cardholder)
Last modified on April 22, 2026
