How to Change My Cardholder Username

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How to Change Your Username Through the PEX Web App

1

Log in to dashboard.pexcard.com/

• If you cannot log in, please see Troubleshooting Cardholder Login

2

Click on the My Profile icon on the upper right corner of the screen (icon of a person)

3

Under “Account Details”, click “Edit” next to username

4

Enter your current password

5

Enter your new username

6

Re-enter to confirm the new username

7

Click “Update” to Save changes

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How to Change Your Username Using the Mobile App

• Download the iOS App from the App Store
• Download the Android App from the Google Play Store
• The download is free but carrier data rates may apply

1

Log in to the Mobile App

2

Click the “Settings” icon at the bottom of the screen

3

Click “Account Settings”

4

Click “Settings” icon. Click “Account Settings.”

5

Click “Edit” after Username

Click “Edit” after Username

6

Enter your current password

7

Enter and re-enter the new Username

8

Click “Save” to confirm the changes