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Phone and Email If you didn’t find the answer to your question here, you can reach Administrator Support:
  • By Phone: 866-685-1898
  • 24 hours a day, 7 days a week
  • By Email: adminsupport@pexcard.com
  • Monday - Friday, 8 AM - 6 PM (Eastern Time) Excludes Bank Holidays
How to Call Administrator Support from the Mobile App You can call Administrator Support from the Mobile App. Download the Mobile App: How to call Administrator Support from the Mobile App:
1
Log into the Mobile App
2
Click the Settings Icon at the bottom of the screen
3
Click “Support”
4
Click “OK” in the confirmation dialogue box to place the call to Administrator Support
Last modified on April 23, 2026