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Troubleshooting Viewing of PDF Receipts

PEX allows cardholders to upload receipts in .JPG, .PNG. and .PDF formats. In most cases, you will be able to view the receipt in your web browser. Some browsers may block PDF receipts from being loaded by the browser. If you receive an error “plugin blocked” when trying to view a PDF receipt, first check to see if you have a PDF viewing plugin installed (note: you may need to ask your organization’s computer administrator for assistance). If you have problems with a specific browser, the following may help: If you are still unable to view PDF files in your browser, you may need to download the files to review. To download a file for review, please follow the steps below:
1
Ensure you have a PDF viewer such as Adobe Acrobat or Preview (Mac) to view the file
2
Hover over the receipt image and click “Edit”
3
On the left of the modal, click the “download” icon
4
If the file does not automatically open, find the file on your desktop and click to open.
Last modified on April 22, 2026